Cerillion Blog

After being rapidly adopted as a necessity during the COVID-19 pandemic, self-service is here to stay. What options are now available and viable, and how do customers feel about doing the heavy lifting themselves?

We interview Rozalia Pandauzova, Head of Operations at Cerillion’s newest office in Sofia, Bulgaria, on establishing a new office from scratch, delivering our BSS/OSS suite to customers worldwide, and plans for the future.

Despite the range of potential uses for emerging 5G technologies, consumers are still largely in the dark. How can telcos better advertise the benefits of 5G based on where customers see value?

In the digital age, customer experience is as vital an area for transformation as services and infrastructure. What lessons can telcos carry over from B2C into the B2B market? Read the highlights from our recent Total Telecom Congress panel discussion.