Cerillion Blog

Product catalogues provide the means to build, launch and manage all your offerings, but without the right controls they rapidly become clogged with an ever-growing list of outdated products and packages. How can CSPs tackle the challenge of legacy products and transform their catalogues into strategic assets?

Creating engaging digital platforms that keep customers coming back is not without its difficulties. In the second blog of a new series, Tiago Lopes asks: what can CSPs do to make crafting these experiences easier?

From cost-saving strategies to challenges in customer experience, the telecoms industry is adapting to a world driven by social media and digital commerce. Are CSPs equipped to meet the demands of this new era? In the first blog of a new series, Tiago Lopes examines the changing digital landscape and explores strategies for delivering exceptional customer experiences.

There’s a great deal that CSPs can learn from the humble barista when it comes to delivering a great customer experience. Ahead of our upcoming webinar, Omnisperience analyst, Georgina Elrington, outlines what the B2B sector can take from the world of B2C, and the microbusiness opportunity.

Digital Transformation continues to make headlines in the telecom sector, but primarily for the wrong reasons, with CSPs still slow on the uptake. What does Digital Transformation really offer telcos, and why is it proving to be so hard to achieve?

A new Gartner report has indicated that 5G infrastructure spend is set to boom over the next 12 months. With investments in 5G expected to generate significant returns, will the telecoms industry finally see a resurgence?

Open Access models are levelling the playing field for operators by offering a convenient plug-and-play infrastructure without heavy capital expenditure. In the third and last part of this blog series, Mukesh Binani looks closely at the revenue model, technical architecture, key features and implementation of Open Access in Fibre Networks.

Digital transformation is fast at play across many industries, eliminating the laggards and empowering the adopters. One of the key aspects of this transformation is building a platform business. In the following excerpt from our latest digital transformation webinar, Richard Doughty elucidates the benefits of platform-play offerings and lays out a platform roadmap for CSPs.

Digital Transformation as a buzzword has been around in telecom circles for many years now, but Communication Service Providers have so far failed to realise its full potential. Saleh Bari analyses the trend and identifies ways telecom operators can revitalise their digital transformation efforts.