Cerillion Blog

The Cerillion Blog provides a regular feed of company news, industry insight and informed opinion, all delivered by a team of recognised experts from across the company

Showing 3 posts for tag: "SMS" (Reset)

CPaaS and BSS integration: reshaping communication services

The market for CPaaS services is anticipated to grow to nearly $30 billion worldwide by 2026. Shashank Singh considers what’s driving this growth, and the benefits and challenges faced by CPaaS providers.

Engaging your customers effectively: the art of communication

In his latest article in a series on creating compelling customer experiences, Tiago Lopes explores the aspect of customer communications, and looks at how to keep your outbound correspondence and inbound channels engaging and informative without becoming overwhelming.

Are we one step closer to Rich Communication Services for all?

Are we getting closer to interoperability between messaging services? Will Rich Communication Services (RCS) be the key to breaking down the barriers between competing technologies, or will industry rivalries threaten to sink the whole matter?

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