Cerillion Blog

As we stand once more at the beginning of a new year for the telecoms industry, we break down the top trends for 2025, as voted for by our followers on social media.

A product catalogue designed for swift discovery removes friction from sales and supports growth for both new and existing customers. As part of his series on the digital customer experience, Tiago Lopes considers how to continue the digital journey with a finely-tuned product catalogue and value-added non-telco products.

With work-from-home becoming an increasingly appealing prospect in the long term, telecoms companies must guarantee that their remote cybersecurity systems are just as robust as their in-house provisions. What can telcos do to shield themselves from attack?

As an increasing range of services are provided digitally, customers need increased protection for their devices, connections and personal data. How can Connected Customer Assurance & Protection Services (CCAPS) provide effective security against complex online risks?