Cerillion Blog

Donald Trump is heading back to the Oval Office next year, but what could his dramatic return to the halls of power mean for domestic and international telecoms policy?

Network APIs are set to offer a new frontier for revenue generation and innovation in the telecoms industry. How can operators ensure these APIs unlock the new revenue streams that are promised over the next few years?

From humble beginnings as the telecoms products division of Logica, to a half a billion dollar listed company, Cerillion has come a long way and created lots of happy memories over the years – and many more best forgotten!

Dynamic pricing has left many looking back in anger lately, with some brandishing the practice as unfair. However, dynamic pricing is all around us, and can often be beneficial to all parties - how can telcos ensure that customers see it that way too?

Recent user experiences indicate that phone signal quality is deteriorating, leading to dropped calls and slower data speeds. What factors are contributing to this decline, and how can telcos address these challenges?

Discover how eSIM technology is revolutionising mobile connectivity with remote provisioning and multiple profiles. Learn about its benefits and adoption challenges.

Vodafone and Meta want to make it easier for you to watch short-form videos on your mobile. How is this being accomplished, and could their plan save the rest of the web from being bogged down too?

Customers want a centralised content hub to help manage and pay for all their subscriptions – and they want their mobile or broadband provider to run it. Would this be a good move for telcos, and would streamers be the bigger winners?

London’s Kingsway telephone exchange is a unique piece of telecommunications history, soon to reopen as a tourist attraction – Adam Hughes explores what lies beneath.

Take your first step into GenAI-powered telco operations by leveraging text, voice and image recognition to accelerate product, package and workflow creation.

Take the first step on the AI-native telco journey with Cerillion at DTW24 – Ignite later this month – get a first-hand look at our GenAI-powered BSS/OSS platform for yourself, and see our CEO, Louis Hall, on stage in a key panel discussion.

The migration from the copper phone network in the UK faces another setback as BT has delayed the switch-off until 2027. What is driving the delay, and why is the move to fibre proving to be more complicated?

In a world first, Telefónica is moving its core network to a public cloud, and taking one million 5G subscribers in Germany with it. What does cloudification mean for its customers, and for other telcos still clinging to physical infrastructure?

Business broadband customers aren’t currently entitled to automatic compensation in the event of outages costing them, but one company is now hoping to change that.

The FCC now requires service providers in the US to slap “nutrition labels” on their fixed and wireless plans to stop customers gorging themselves on bad broadband. Will this move create a healthy market for customers, or leave a bad taste?

Telcos are increasingly looking to AI and LLM-powered solutions to improve their current offerings and implement new, cutting-edge services. What will the AI-focused telco of the not-too-distant future look like?

At the end of this month, Namibia will introduce mandatory SIM card registration, joining hundreds of other countries in tying users’ SIM cards with their personal data. What’s the reasoning behind this rule, and should customers keep their (SIM) cards close to their chests instead?

Cerillion has been attending MWC for well over 20 years now – so long in fact, we’ve forgotten what the experience can be like for a newcomer to the world’s biggest annual telecoms trade show. We asked Tafsia Shikdar, Presales Consultant at Cerillion, for the verdict on her first MWC.

Cerillion returns to Barcelona once again for MWC24, the biggest event in this year’s telecoms industry calendar – be sure to join us there to discuss all your BSS/OSS challenges and to see our latest GenAI product demos!

Partnering with a vendor opens up your business to new collaborative opportunities, but also brings new risks to the integrity of your organisation. When choosing a new supplier, what must companies do to ensure their networks and BSS/OSS remain secure and their reputations intact?

Ofcom is forcing UK telecoms companies to clearly promote mid-contract inflation-linked price rises. Is this the end of “confusing” plan changes, or do consumers still face increasing bills for connectivity?

Shell Energy is the latest firm to fall foul of the UK’s Ofcom regulations for not informing out-of-contract customers of better tariffs. Why have they come under fire, and what can other telcos learn from their mistakes?

We talk self-service, innovation and changing customer expectations with Tiago Lopes, Cerillion’s newest Product Manager.

The latest Cerillion Customer Forum offered our clients a look-ahead to features of upcoming product releases, plus some great debates and discussions. We look back at two days of telecoms talk and crystal conquering in London.

T-Mobile are forcibly moving customers onto newer, more expensive mobile plans – just don’t call it a price rise. Why is America’s noble “uncarrier” resorting to devilish tricks and weasel words to justify price rises?

Many distinct networks, one unified infrastructure – this is the promise of network slicing. By keeping critical business connectivity and public connections separate, could this be the killer app that 5G so desperately needs?

DTW23 – Ignite is now only two weeks away – be sure to meet us there for all things BSS/OSS, smart cities, and AI.

5G New Radio promises concrete use cases to realise the full potential of 5G, bringing high-speed, low latency data services to consumers, enterprises and industry. Who is benefitting most from this evolution in the 3GPP standards and what charging models will prevail?

We sat down with Sean Collins, Cerillion’s new Senior Vice President of Sales for North America, for his perspective on the state of the telecoms market stateside, and what he thinks Cerillion’s product suite can offer.

The high costs and low returns from 5G are seeing telcos pull back on spending on infrastructure and services. How can 5G be brought back from the brink, and can 5G Standalone prevent a cooling of progress?

Tensions between telcos and Big Tech companies are reaching fever pitch as CSPs demand fair compensation for their massive investments in infrastructure. We look at what Europe’s telecoms firms are asking for, and why them getting their way might not be the best outcome for customers.

We catch up with Shashank Singh, Cerillion’s Head of Sales in Asia, as he shares the unique challenges and key trends that he’s uncovered in the region’s telecoms sector.

As 2023’s busy summer events calendar continues, how are the major mobile networks coping with the increasing demand for connectivity? Adam Hughes tested the signal at Glastonbury Festival (and Eurovision) – was it Still Standing, or like a Candle in the Wind?

There are rumours abound that Amazon is looking to partner with a major US telco to offer mobile services through Prime. Is the Everything Store about to disrupt the market, or is this wild speculation – for the time being?

As telcos start rolling out AI and chatbots into their business processes, what jobs will be left once the crest of the automation wave has crashed onto the shores of telecoms? And will the industry be worse off for it?

The Vodafone-Three merger is on – provided the pair can convince regulators that the deal will not stifle competition in the UK telecoms market. Do network consolidations mean better service for customers, or does fewer providers guarantee higher bills?