Manx Telecom

Manx Telecom has undertaken regular upgrades to the Cerillion software since the initial implementation and UMTS and HSDPA rollouts. These pioneering projects for Manx Telecom have also put Cerillion at the forefront of the billing industry – Cerillion being the first vendor to support GSM, 3G and Fixed line services through a single convergent system. In 2006, this went one step further, when Cerillion helped Manx Telecom become the first combined fixed and mobile telecommunications company in the world to gain BABT approval for its billing – the standard recognised worldwide which gives customers an assurance of accuracy in billing and pricing for telecommunications products and services. Then, in 2016, Manx Telecom migrated its prepaid customer base into Cerillion’s Convergent Charging System, giving them a fully convergent platform with prepaid and postpaid subscribers, and fixed and mobile services, all on a single integrated instance of Cerillion. Most recently, Manx Telecom upgraded again in 2023, to establish a new foundation from which to further digitalise and automate its business operations using Cerillion’s TM Forum certified Open APIs and the enhanced ability to support business change through configuration not customisation. “The upgrade is key to Manx Telecom’s journey to streamline operations and establish a solid foundation for growth. Our trade-off is between simplicity and composability, between systems of record and differentiation, and Cerillion’s pre-integrated BSS/OSS suite offers the perfect balance – providing a very broad range of modules and functions that are not only highly configurable but also designed to work in unison, allowing simplification of our overall architecture but also giving flexibility to support business change. The Open APIs have allowed us to integrate to other enabling systems in a powerful and orchestrated way.” - Hugo van Zyl, CTO Since going live on the new product release, Manx Telecom and Cerillion have also completed “real-world certification” for four TM Forum Open APIs delivered as a core part of the solution.