Telesur
Digital-first BSS/OSS transformation
Telesur is the only full-service telecommunications provider in Suriname. Established since 1981 the company offers services in Suriname and the Netherlands. With the implementation of the e-Suriname vision the company is constantly investing in innovative technologies in order to secure the digital future of Suriname.
Constrained by legacy systems and inefficient processes, Telesur needed to digitally transform in order to accelerate time-to-market for new services, introduce fully convergent fixed and mobile packages, and drive greater digital engagement through a new mobile app and self-service portal.
Following an extremely thorough and formal tender process, Cerillion was selected due to the company’s track record of delivery to other similar multi-play operators, giving Telesur the certainty of outcome they needed for this mission-critical project.
![](/media/kqobboas/mikeantonius.png)
CEO, Telesur
The Challenges
To retain its position as the leading telecommunications provider in Suriname, Telesur needed to launch new digital channels and increase its agility by unifying all products, services and customers and in a single convergent solution.
Key BSS/OSS requirements for Telesur included:
- Digital first customer engagement through a mobile app and self-service portal
- Convergent system for all network types (fixed, mobile), all service types (voice, data, content) and all payment types (prepaid, postpaid)
- Flexible product catalogue to enable the rapid launch of new products and services
- Support for eSIM
- Comprehensive reporting and analytics for business management and optimisation
- Efficient interconnect partner management
The Results
![](/media/gvipbrbc/telesurlogo.png)
Overview
Telesur
Countries Suriname
Industries Communications
Website telesur.sr
Cerillion Products CRM Plus Convergent Charging System Enterprise Product Catalogue Revenue Manager Service Manager Self Service Mobile App Output Streamer Business Insights Interconnect Manager
Certified Cerillion APIs TMF621 - Trouble Ticket TMF637 - Product Inventory Management TMF663 - Shopping Cart TMF683 - Party Interaction Management