Service Domain
As a trusted BSS/OSS vendor, we understand the critical role of the Service Domain in the success of Communications Services Providers (CSPs) and Digital Services Providers (DSPs). Aligned with the TM Forum ODA, we offer comprehensive solutions and support to enable our clients to excel in this domain. Our advanced BSS/OSS solutions cater to various aspects, including Service Specification Development, Service Lifecycle Management, Service Configuration and Activation, and Service Guiding & Mediation. With our innovative solutions, service providers can accelerate service delivery, optimise service operations, and deliver exceptional service experiences to their customers.
Service Specification Development
Our BSS/OSS solutions provide robust capabilities for service specification development. Service providers can define and customise their service portfolios, create innovative service offerings, and adapt to evolving market demands. With flexible service packaging and easy-to-use service configuration tools, Service Manager empowers service providers to design and launch services that meet customer needs and drive revenue growth.
Service Lifecycle Management
Managing the entire lifecycle of services is crucial for CSPs and DSPs to stay competitive. Service Manager streamlines service lifecycle management processes, enabling efficient network resource utilisation and turning new service capabilities into new revenue streams, fast. Service providers can efficiently manage service versions and track service performance, reducing time-to-market for new services and delivering improved levels of customer satisfaction and loyalty.
Service Configuration and Activation
Service Manager provides robust service configuration and activation capabilities, enabling service providers to efficiently handle service configurations and activate services for customers. With automated workflows, real-time activation status tracking, and integration with other products in the BSS/OSS suite, our solutions enable streamlined service activation processes, accurate provisioning, and improved service delivery timelines. By optimising service configuration and activation, service providers can enhance operational efficiency and deliver seamless service experiences to customers.
Service Guiding & Mediation
Efficient service guiding and mediation are essential for service providers to ensure accurate charging and billing. Mediator Plus offers comprehensive guiding and mediation capabilities, including correlation and conversion of usage data, and delivery of real-time usage information. By accurately guiding and mediating usage data, our solutions enable service providers to optimise network resources, improve service quality, and provide accurate and timely billing information.