Cerillion Provide Complete Billing Support For Tele2’s Assault On UK Fixed Line Market
London, 14th January 2004 – Convergent CRM and Event Based Billing specialist, Cerillion Technologies, has signed an agreement with Tele2 to provide a complete managed solution for their operations in the UK.Tele2 UK has launched an aggressive plan to capture a large slice of the UK fixed wire services market and to become the leading alternative to BT. Their marketing campaign has already commenced, with extensive advertising over television and the national press.
The Cerillion system is located in Docklands in London UK and is managed entirely by Cerillion staff. CSRs are located in Mumbai, India. This solution has enabled Tele2 to launch very quickly whilst simultaneously keeping costs down. A basic implementation was completed and operational within three weeks of an agreement being reached. This includes customer care, rating, billing, credit management and workflow management.
Said Louis Hall, MD of Cerillion Technologies: “ With the increasing need for operators to cut costs, and the ever escalating expense of large CRM and billing projects, I believe that the ASP model will eventually become more prevalent. Tele2 UK is a very high profile player and will therefore help us to take advantage of this trend.”
Said Bill Butler, MD of Tele2 UK: “.Tele2 has now launched in the UK offering consumers exceptional service and value for money with the lowest call tariffs in the UK. To ensure we deliver on our promises, Cerillion have provided us with the right product that meets our high standards. Their capability of delivering a complete solution rapidly and in a cost effective manner was a key driver in our decision process. It is important to deliver the high levels of customer service that our customers demand and Cerillion are helping us to achieve this. To be up and running within three weeks is a major achievement.”
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Notes to editors
About Tele2
Tele2 AB, formed in 1993, is the leading alternative pan-European telecommunications company offering fixed and mobile telephony, as well as data network and Internet services, under the brands Tele2, Tango and Comviq to more than 20 million customers in 23 countries. Tele2 operates Datametrix, which specializes in systems integration; 3C Communications, which operates Internet payments, credit card transactions and public pay telephones; Transac, which offers data processing of credit card transactions and billing; C3, which is active in prepaid calling cards for fixed telephony; and Optimal Telecom, which offers households low price guarantees for telephony services.
The Group also offers cable-TV services and jointly owns the Internet portal Everyday.com with MTG. Tele2 AB’s share is listed on Stockholmsbörsen (Stockholm Exchange) under TEL2A and TEL2B and on Nasdaq under TLTOA and TLTOB.