Columbus Communications Inc. Selects Cerillion for Multi-site Cable Billing Solution
London, 21st June 2010 – Cerillion Technologies, a leading provider of next generation customer management systems, today announced a multi-million dollar contract with Columbus Communications Inc., a leading Cable MSO, to support its operations across multiple countries. Cerillion will implement the Revenue Manager, CRM Plus, Service Manager, Output Streamer and Web Self-Care modules from its pre-integrated product suite, and perform migration from Columbus’ legacy systems.
The initial five-year agreement will see Cerillion’s convergent CRM & Billing solution installed in the Columbus data centre in Curacao to support CATV, High Speed Data (HSD) and Voice services for its operations in Curacao.
The Cerillion system will help Columbus to provide innovative product bundles to its customers and to rapidly introduce new services, including the launch of prepay video. In addition, pre-integration of CRM processes with the back-office billing functions will enhance the overall customer experience and enable the highest levels of revenue assurance.
“We believe Cerillion will enhance Columbus' ability to meet our customer needs as we deploy innovative new technologies and services in the highly competitive markets we exist in and expand to” says Brendan Paddick, Chairman and Chief Executive Officer, Columbus Communications, Inc.
“Cerillion's ability to provide a comprehensive view of the customer, coupled with an agnostic view of the network, provides Columbus Communications’ retail business units with a highly flexible platform for servicing any customer on any service” says Andre Foster, Vice President of Information Technology, Columbus Communications, Inc.
“Cerillion is delighted to be working with Columbus on this critical transformation project” commented Louis Hall, CEO, Cerillion Technologies. “Columbus has demonstrated its ability to penetrate its existing markets with a compelling service bundle and we look forward to being a partner as Columbus continues to expand across the CALA region.”
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Notes to Editors
About Columbus Communications Inc.
Columbus International Inc. is a Barbados-based diversified telecommunications company whose core operating business is providing advanced cable television services‚ high speed internet access‚ digital telephony and internet infrastructure services, currently in Trinidad, Jamaica, Grenada and Curacao. In addition, its wholly-owned subsidiary, Columbus Networks, owns and operates an extensive 14,000+ kilometer undersea and 6,000+ kilometer terrestrial fiber optic cable network positioning Columbus as the leading provider of advanced, point-to-point, clear channel wholesale broadband capacity services and Internet Protocol (“IP”) services to telecommunications carriers, Internet Service Providers and large corporations operating in 22 countries and territories in the Caribbean and Latin America region.