Leveraging AI for service and value creation
Artificial Intelligence (AI) is transforming the telecoms industry, offering new avenues for value creation beyond efficiency and automation. Sponsored by Cerillion, TM Forum's Leveraging AI for service and value creation report explores how Communications Service Providers (CSPs) can harness AI to enhance network services, develop AI-infused products and create new revenue streams.
Key Highlights:
- AI-Enhanced Network Connectivity: How AI is optimising network operations, enabling smarter connectivity services like Network-as-a-Service (NaaS) and network slicing.
- Monetising AI and Large Language Models (LLMs): The evolving role of telecom operators in training, fine-tuning, and commercialising AI models tailored for customer service, enterprise solutions and industry-specific applications.
- AI-Driven Products and Services: New opportunities for CSPs, including AI-powered voice services, security solutions and enterprise concierge offerings.
- Managed AI Services Strategy: How telcos can move beyond traditional network services to offer AI-as-a-Service, capitalising on their infrastructure, customer trust and data sovereignty.
- AI Platforms and Ecosystems: The strategic shift towards AI-driven platforms that integrate with hyperscalers, enabling CSPs to become key players in the AI value chain.
This must-read report provides actionable strategies for telecom leaders looking to leverage AI for business growth and competitive differentiation.
Download the full report now and discover how your organization can drive innovation and profitability in the AI era.