Skip to main content Skip to footer

Telco Revenue Growth: Is B2B a beacon of light?

CSPs face unprecedented challenges in the modern market, yet opportunities for innovation and growth abound. Sponsored by Cerillion, TM Forum's latest Telco Revenue Growth Benchmark Report delves into critical trends reshaping the industry and outlines actionable insights to thrive in a competitive landscape.

Key Highlights:

  • Mixed Revenue Trends: Global telecom revenues grew by 2.4% in 2023, a decline from 2.9% in 2022. Consumer (B2C) revenues remain stagnant, while business (B2B) revenues show potential with a 3% growth.
  • B2B as a Growth Engine: Emerging markets and cloud, IoT, and security services spearhead B2B growth. CSPs with innovative portfolios saw revenue gains of over 16%.
  • Challenges in B2C: The consumer market demands innovation, yet success has been limited to incremental growth in fibre broadband and fixed wireless access (FWA) services.
  • The 5G Conundrum: Despite the promise of 5G, monetisation struggles persist. Fixed wireless, private networks and edge computing all offer opportunities, but widespread adoption remains elusive.
  • Future Technologies: Investment in AI, APIs and data centres emerge as promising avenues for revenue diversification, especially in business services.

Your Roadmap to Success:

Explore strategies for leveraging new technologies, enhancing customer experiences and capitalising on untapped verticals. Gain insights into CSPs’ successes and failures across global markets, with detailed scorecards and industry data to inform your strategy.

Read the full report to understand how your organisation can thrive amidst industry transformation.

Keep up with the latest company news and industry analysis