Total Convergence Architecture

In the initial stages of the ‘New Telecoms’ boom when new technologies and deregulation were side-by-side changing the landscape the focus of most Communications Services Providers (CSPs) was on developing market share. This dynamic growth led to many CSPs developing complex system stacks which were developed in order to provide services to a broad base of customers and markets. 

Over the last few years the industry has matured, both from a technical perspective and also from a business view. No longer is it sufficient to acquire customers at any cost, now the focus is on delivering the right services in an efficient way so that the CSP preserves its place in the market whilst remaining a financially viable concern. 

In order to do this the CSP will need to use the most efficient parts, both technically and from a business process perspective, of its systems and practices. Most CSPs today have developed with separate prepaid and postpaid systems and the industry as a whole has recognised that this is an area where significant savings can be made...