Managed Services
Streamline Your Operations
The Cerillion Managed Service provides a full range of options to help improve your time to market, maintain low and predictable operational costs, and maximise your billing ROI.
Is your current billing system unable to support new services without continuous modification? Or is your cost of operation spiralling out of control? With the constant challenge of reducing operational costs, whilst increasing responsiveness to business demands, billing operations face one of the hardest challenges within Communications Service Provider organisations. Against this landscape the choice of continued investment in systems, people and processes, can seem a never-ending drain on your resources.
The Cerillion Managed Service integrates smoothly with your business processes and removes the headache of billing system operations by utilising a dedicated team of billing experts. It provides support for the I.T., billing and print operations necessary to run a complete billing service. It is managed through a dedicated single point of contact ensuring that all services are delivered according to a Service Level Agreement (SLA). All work is supported by regular customer reviews to ensure the service is optimised for your business needs.
Key Benefits
Improved Time to Market
The Cerillion Managed Service leverages the combined know-how of more than 80 customer installations worldwide to bring unparalleled expertise and industry knowledge. Imagine replicating your top business and support analysts across your whole billing operation? By outsourcing to Cerillion this is exactly what you get – a dedicated team of experts working within a Service Level Agreement (SLA) to deliver the service that you need, when you need it.
Reduced Cost of Billing
The Cerillion Managed Service provides an ideal basis for reducing your total cost of operation and delivering a consistently high quality of billing. Built upon Cerillion’s very own pre-integrated BSS/OSS suite and more than 20 years’ experience implementing, supporting and operating billing solutions around the world, our transparent pricing and simple pay-per-subscriber structure means you receive a first-class service at an affordable and predictable price.
Shared Risk, Shared Reward
Running an effective managed service means becoming more than just a service supplier, it is a strategic partnership with the opportunity for mutual benefit. Cerillion is focussed not just on delivering an efficient day-to-day billing operation, but on close co-operation and understanding your strategic business goals. Our success depends on your success, and our knowledge and expertise can help guide you on that path without the worries of day-to-day billing operations.