Cerillion Engage
Streamlined BSS/OSS for digital brands
To be successful in the digital era, MVNO brands must live and breathe the digital experience not just for their customers, but also in their own business operations, or risk being left behind by their more agile digital-native competitors.
Based on the company's BSS/OSS product suite, Cerillion Engage is a streamlined solution for digital brands wanting to deliver a digital-first customer experience. Ideally suited to B2C MVNOs and B2B2C MVNEs, the solution is pre-configured for prepaid business models with all customer interactions driven through the Mobile App and Self Service.
How do we do it?
Mobile App
Make digital-first a reality through white-label iOS and Android apps to boost engagement and empower your customers.
Self Service
Complement your mobile app with a configurable self-service portal for extending your online sales and self-care features.
Convergent Charging
Improve your customer experience with real-time balance management and spending controls for all services and payment methods.
Flexible Product Catalogue
Fail fast and succeed quickly, with an intuitive product catalogue that allows you to rapidly build, test and launch new products and packages.
Provisioning
Boost customer satisfaction using automated provisioning to ensure rapid service activation and balance top-ups.
Analytics & Insights
Unlock the full value of your customer data through AI/ML and enabling users to easily explore and visualise data in real-time.