Cerillion Unify
Complete digital BSS/OSS solution for quad-play CSPs
Delivering on the promise of convergence takes much more than just presenting a multi-service bill to your customers, it means transforming your BSS/OSS systems to deliver a convergent experience at all customer touchpoints and in all back-office processes.
Based on the company's BSS/OSS product suite, Cerillion Unify is a pre-packaged SaaS solution for quad-play CSPs who need to manage the full range of service types, payment methods and business models in a single convergent system. It delivers seamless business processes and a much faster time to value, built on the know-how and experience of more than 80 customer projects worldwide.
How do we do it?
Flexible Product Catalogue
Fail fast and succeed quickly, with an intuitive product catalogue that allows you to rapidly build, test and launch new products and packages based on reusable components and templates.
Omni-channel CRM
Improve your customer experience through high quality, consistent customer service across all contact channels, including call centre, IVR, dealer outlet and online self-service.
Streamlined Sales
Accelerate sales with an intuitive and fully configurable sales and order management system, including CPQ and comprehensive lead and opportunity management capabilities.
Convergent Charging
Create new revenue streams from convergent services with a unified charging engine for all customer types, service types and payment methods.
Multi-service Billing
Deliver more choice to your customers through rolled-up and multi-party billing, billing by purchase order and flexible bill formatting by market segment.
Workflow & Provisioning
Boost customer satisfaction using automated workflow and provisioning to ensure service integrity throughout the fulfilment lifecycle.
Self Service
Empower your customers with a configurable self-service portal for offering a comprehensive range of online sales and self-care features.
Mobile App
Deliver a digital-first customer experience through white-label iOS and Android apps to complement your self-service portal.
Analytics & Insights
Unlock the full value of your customer data through AI/ML and enabling users to easily explore and visualise data in real-time.
Don't just take our word for it
Discover our full range of BSS/OSS solutions
Cerillion Metro
BSS/OSS automation for smart cities
Smart cities are set to revolutionise modern urban living, with high-speed networks and fully connected city infrastructure providing the foundation for a more efficient and sustainable way of life. To deliver on this promise requires back-office systems that can not only scale to support millions of connected devices and sensors, but also provide the flexibility to enable new business models that drive innovation for city planners and digital service providers.
Cerillion Enterprise
Pre-integrated BSS/OSS solution for B2B telcos
With high expectations for 5G private networks and many in the industry pinning their hopes on the enterprise market to offset declining revenue from consumers, CSPs must really up their game in order to take advantage of the B2B opportunity. It's no longer enough to simply negotiate bespoke packages and price plans on a case-by-case basis. To be successful, CSPs need to focus on the B2B customer experience and deliver the same levels of automation and self-service that buyers have come to expect from their consumer services.
Cerillion Engage
Streamlined BSS/OSS for digital brands
To be successful in the digital era, MVNO brands must live and breathe the digital experience not just for their customers, but also in their own business operations, or risk being left behind by their more agile digital-native competitors.
Cerillion Skyline
Complete SaaS billing and charging solution for subscription businesses
Building a successful subscription business means making tough choices - do you focus on making your service the best it can be or spend precious time issuing invoices and chasing customers for payment? Without an efficient billing process, scaling your business will mean scaling your finance department to keep up with all the manual processing, leading to increased errors, frustrated customers and reduced cash flow.