Cerillion Blog

Cerillion’s first Product Forum of 2022 offered our customers an exclusive preview of the new features coming in our next product release and set out the roadmap for upcoming updates during the year ahead.

How can telcos turn billions of IoT connections into revenues to match? In his latest industry panel debate, Cerillion’s Richard Doughty talks strategies and opportunities for monetising the Internet of Things, and how providers can be more than just a dumb pipe.

Brian Coombs reports back from this year’s MWC Barcelona, detailing the highs and lows from the showfloor – from the usual bricolage of 5G services and connected devices, to folding mobile phones, cyber-dogs, and the Metaverse causing more than a few eyes to roll.

It was a B2B customer experience reunion as we brought back panellists from Omnisperience, OCX Cognition and Lumen Technologies for a webinar on how telcos can engage their customers and build more business. Check out the panellists’ key takeaways below, and then watch the full replay.

Cerillion is back for this year’s MWC Barcelona, one of the biggest annual events in the telecoms industry’s calendar. Be sure to join us there, in person or virtually, to talk telecoms and tapas!

There’s a great deal that CSPs can learn from the humble barista when it comes to delivering a great customer experience. Ahead of our upcoming webinar, Omnisperience analyst, Georgina Elrington, outlines what the B2B sector can take from the world of B2C, and the microbusiness opportunity.

We interview Rozalia Pandauzova, Head of Operations at Cerillion’s newest office in Sofia, Bulgaria, on establishing a new office from scratch, delivering our BSS/OSS suite to customers worldwide, and plans for the future.

In the digital age, customer experience is as vital an area for transformation as services and infrastructure. What lessons can telcos carry over from B2C into the B2B market? Read the highlights from our recent Total Telecom Congress panel discussion.

Digitalisation has the power to transform how CSPs deliver their products and services – how does this affect their BSS/OSS strategies and what must they do to create a customer-centric digital experience?

Private networks are widely touted as the “killer application” for 5G, however CSPs are not necessarily the go-to service provider. Can Mobile Private Networks be a 5G revenue goldmine for CSPs?