Cerillion Blog

For digital-intensive businesses who live in fear of that next cloud services bill, FinOps offers a proactive solution, anticipating and integrating dynamic cloud usage into the development cycle. What are the key tenets of FinOps, and how can it radically improve your transformation efforts?

Private 5G networks, rural broadband, base stations in space, and more – how well have our predictions for this year’s Top Telecoms Trends held up so far?

It sounds like it’s been ripped from the pages of science fiction – and really, it has – but the Metaverse is being lauded by some as the next phase of communications, offering enhanced online experiences in a shared virtual environment. What role will telco firms play in this possible future?

Vodafone, EE and Three are bringing back roaming charges for calls and data on the continent. What does this mean for customers in the UK? And what approach are other countries taking?

With work-from-home becoming an increasingly appealing prospect in the long term, telecoms companies must guarantee that their remote cybersecurity systems are just as robust as their in-house provisions. What can telcos do to shield themselves from attack?

Right to Repair legislation is increasingly gaining traction around the world, as customers demand the opportunity to make the most out of their electronic devices. But what is holding up the legal side of the battle? And what is being done in the meantime to extend the life of products?

Mobile handsets locked to a particular network are becoming a thing of the past, as customers increasingly seek the freedom to move providers as they see fit. How are lawmakers around the world dealing with the matter, and why are service providers so reluctant?

Next year, WhatsApp will switch to a conversation-based pricing model for its Business app, charging companies per customer interaction. Could this model be the solution to its monetisation problem? And what can telcos learn about this value or outcome-based approach?

Consumer psychology won’t let you brainwash customers into becoming loyal consumers, but it offers important lessons for subscription companies in designing their products and customer experience. We take a deep dive into the psychology of subscriptions, and try to separate the useful hacks from the useless hokum.

Internet connectivity is increasingly being considered a utility, alongside gas, electricity, and water – but as a recent New York lawsuit has highlighted, telcos aren’t so excited by this news. To what extent should they be required to provide access to those on low incomes?