Cerillion Blog
Telecoms-BSS
Changing the telco paradigm from vertical integration to horizontal integration
The accelerating market for digital services means most telcos are at risk of falling behind more agile DSPs. Dominic Smith considers how telcos can make the move to horizontal architectures and regain that competitive edge.
From anonymity to accountability: does mandatory SIM card registration actually work?
At the end of this month, Namibia will introduce mandatory SIM card registration, joining hundreds of other countries in tying users’ SIM cards with their personal data. What’s the reasoning behind this rule, and should customers keep their (SIM) cards close to their chests instead?
Interview: Tafsia Shikdar on first impressions of MWC24
Cerillion has been attending MWC for well over 20 years now – so long in fact, we’ve forgotten what the experience can be like for a newcomer to the world’s biggest annual telecoms trade show. We asked Tafsia Shikdar, Presales Consultant at Cerillion, for the verdict on her first MWC.
Shaping customer experiences through product catalogue evolution
A product catalogue designed for swift discovery removes friction from sales and supports growth for both new and existing customers. As part of his series on the digital customer experience, Tiago Lopes considers how to continue the digital journey with a finely-tuned product catalogue and value-added non-telco products.
Trust, but verify: the risks and rewards of vendor relationships
Partnering with a vendor opens up your business to new collaborative opportunities, but also brings new risks to the integrity of your organisation. When choosing a new supplier, what must companies do to ensure their networks and BSS/OSS remain secure and their reputations intact?