Cerillion Blog

Following a recent government summit, UK telco bosses have made commitments to help customers with the rising cost of living. Implementing these promises will increase Customer Lifetime Value and make telcos more competitive. In this article, Musaddik Ahmed looks at how Cerillion can help keep the cost of telecom services down.

Despite the importance of protecting personal data being high on everyone’s minds, valuable information on all of us generated by and stored on our phones has never been more vulnerable. How is our data being used and abused, and can users see some of that value themselves?

As the cost-of-living crisis worsens, many consumers are being forced to make difficult choices between connectivity and other necessities. How are UK telcos softening the blow for struggling customers, and what more can they do to help?

Cerillion’s Product Forum offers customers a twice-annual look at the newest enhancements to our product suite and sets out the roadmap for the next 24 months. See the highlights from September’s meet here.

Could major US tech firms soon be paying their dues to telcos to fund network infrastructure upgrades in Europe? Perhaps, if the EU gets its way, but is this a vital new source of revenue for connectivity providers, or a profit-leeching protection racket?

Should an hour of video or game streaming cost your customers more than an hour of WFH teleconferencing? Value-based pricing is the key to growing revenue with 5G – how can telcos price their services accordingly?

Investing in and reinventing your B2B customer experience isn’t without its challenges, but it needn’t be so tricky – Leonardo Hodgson, Senior Product Manager, explains how Cerillion’s pre-integrated product suite can help improve your customer experience.

Cerillion are saying “hej” to Copenhagen this September for TM Forum’s latest Digital Transformation World – be sure to see us there to talk telecoms, legacy systems migration, and billing for smart city services.

Mobile phone users are falling foul of SIM swap scams as telcos go lax on their compliance procedures. How can telcos ensure their customers are protected and they remain conformant?

Is there a way for the code-shy to quickly become expert developers, capable of tailoring their business software as they see fit? Adam Hughes talks to Cerillion’s Product Director, Brian Coombs, about the rise of low-code and no-code applications, and how they’re making implementing Cerillion products simpler than ever.